You can access processing or past orders in My Account under Order History. Click here to log in to your account.
All shipping address changes can be made in My Account. You will have the option to select a new default shipping address or add an additional address. Click here to log in to your account.
Please remember that subscription orders will be shipped to your default address. If you want to ship to a different location, please ensure that you update the default shipping address prior to your next shipment date. Customer Service is unable to reroute packages once they begin processing. To reroute a package that is already in transit, please log in to your FedEx Delivery Manager account to submit the request.
Any changes to your billing information can be made in the My Account section under Payment. Please log in to edit your current form of payment, add a new card or Paypal account, and change your default payment method. Click here to log in to your account.
Your credit card CVV is checked against your default billing address on Honest.com. If there is a mismatch in your credit carrier shipping address updates will fail. Please confirm your account has a default billing address and it matches your default payment method.