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privacy policy

Your privacy is very important to us. Our Privacy Policy spells out The Honest Company's commitment to respecting the privacy of the members and visitors to our site. We reserve the right to change this policy, which we'll do through online posting. We are very careful with what we do with your information.

This privacy statement describes how The Honest Company collects and uses the personal information you provide on our website: www.honest.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and Use of Personal Information

We collect personal information from you in order to provide an efficient, meaningful, and customized experience for you as you use The Honest Company's website.

We collect the following personal information from you:

  • Contact Information such as name, email address, mailing address, and phone number
  • Billing Information such as credit card number, and billing address
  • Unique Identifiers such as user name, account number, password
  • Preferences Information such as product wish lists, order history, & marketing preferences
  • Family Information such as child name, age, and weight
  • Email addresses of friends or other people you would like us to contact

As is true of most websites, we automatically gather information about your computer such as your IP address, time and date of visit, browser type, referring/exit pages, and operating system. We may log this information for system administration, order verification, internal marketing, and system troubleshooting purposes.

We use this information to:

  • Fulfill your order
  • Send you an order confirmation
  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Send you marketing communications
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Conduct research and analysis
  • Display content based upon your interests

To review and update your personal information to ensure it is accurate, contact us at:

The Honest Company
2700 Pennsylvania Ave., Suite 1200
Santa Monica, CA 90404
Email: info@honest.com
Phone: 1.888.862.8818

Information Sharing


We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information:

  • As required by law such as to comply with a subpoena, or similar legal process
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
  • To any other third party with your prior consent to do so

If The Honest Company engages in a joint promotion with an affiliate and/or partner, we may share your contact information with our affiliate and/or partner, to be used in relation to the promotion.

We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.

If The Honest Company is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, by updating your communications preferences in your membership account on our website, or you can contact us at:

The Honest Company
2700 Pennsylvania Ave., Suite 1200
Santa Monica, CA 90404
Email: info@honest.com
Phone: 1.888.862.8818

Cookies and Other Tracking Technologies

Cookies are small text files of information stored by your internet browser on your computer's hard drive. We may use cookies to collect browsing data, for example, to keep track of your preferences and profile information and to collect general usage and volume statistical information. Our cookies do not collect personal, confidential information and are not spyware.

You may set your internet web browser to refuse cookies or to remove cookies from your hard drive.

Web Beacons

Our webpages contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

We use a third party to gather information about how you and others use our Web site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

Targeted Advertising

Targeted Advertising (also known as online behavioral advertising) uses information collected on an individual's web browsing behavior such as the pages they have visited or the searches they have made. Third parties collect this information by placing or accessing cookies in your browser when you visit this, or other, websites. If you would like to learn more about the third party advertisers that may be aware of the fact that you visit this website, and to understand your choices about having such advertisers' cookies turned off, please visit www.networkadvertising.org.

Security

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us at:

The Honest Company
2700 Pennsylvania Ave., Suite 1200
Santa Monica, CA 90404
Email: info@honest.com
Phone: 1.888.862.8818

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us about this privacy statement by writing or emailing us at the address below:

The Honest Company
2700 Pennsylvania Ave., Suite 1200
Santa Monica, CA 90404
Email: info@honest.com
Phone: 1.888.862.8818