Last Updated 1/6/2023

Introduction

The Honest Rewards Program (the “Program”) is a U.S.-based loyalty program offered at the sole discretion of The Honest Company, Inc. (“Honest,” “we,” or “us”) and these Loyalty Program Terms and Conditions (the “Terms”) as well as the Terms of Service and Privacy Policy govern your participation in the Program. By participating in the Program, you agree to be bound by these Terms as well as the Terms of Service, and you confirm that you have reviewed and understand our Privacy Policy and Notice of Financial Incentive.

We have the right to change or modify the Terms, or to terminate or pause the Program for you at any time, for any reason, without prior notice, even though such changes may affect the value of Points already accumulated, the ability to earn Points, the benefits conferred, the value of the rewards and/or the time for redemption. If we change the Terms, we will give you notice by posting the new terms and conditions here. Those changes will go into effect on the “Last Updated” date shown in the revised Terms. Your continued participation in the Program after changes have been made to the Terms constitutes your acceptance of the revised Terms then in effect. You agree that you will review these Terms periodically and that you shall be bound by these Terms and any modifications to them.

THIS AGREEMENT INCLUDES A MANDATORY ARBITRATION AGREEMENT, WHICH MEANS THAT YOU AGREE TO SUBMIT ANY CLAIM (AS DEFINED BELOW) TO BINDING INDIVIDUAL ARBITRATION RATHER THAN PROCEEDING IN A COURT. THE ARBITRATION AGREEMENT ALSO INCLUDES A CLASS ACTION WAIVER, WHICH MEANS THAT YOU AGREE TO PROCEED WITH ANY CLAIM INDIVIDUALLY AND NOT AS A PART OF A CLASS ACTION. BY USING THIS SITE OR JOINING THE PROGRAM, YOU WILL BE BOUND TO ARBITATE ANY DISPUTES ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION, UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT BY FOLLOWING THE OPT-OUT PROCEDURES DESCRIBED IN OUR TERMS OF SERVICE (Section 20.11). BY ENTERING THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THE ARBITRATION AGREEMENT AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.

Eligibility

To participate in the Program, you must (a) be at least 18 years old, (b) be a legal resident of the United States, (c) place your orders in the United States, and (d) ship your orders to an address within the United States. Officers, directors, and employees of Honest and its respective parents, subsidiaries, and affiliates are not eligible to participate in the Program. No corporations, businesses, organizations, or other groups are eligible to participate. By enrolling and participating in the Program, you represent that you meet these eligibility requirements.

Joining the Program

If you meet the eligibility criteria above, you may join the Program by logging into your registered account at Honest.com and confirming that you would like to enroll in the Program. If you do not yet have a registered account, you may join the Program when registering for an account. No purchase is required to join the Program. You must provide and maintain true, accurate, current and complete information about yourself.

Earning Points

As a member of the Program, you will earn Honest Loyalty Program points (“Points”) for purchases that you make on Honest.com, including regular and sale priced merchandise, while you are logged into your registered account. Dollars spent on gift cards, tax and shipping are not eligible to earn Points. Purchases made with a gift card or with Points as the form of payment are not eligible to earn Points. If a member returns purchased items and is refunded, the Points earned by those returned and refunded items will be deducted from the member’s Point total, including future Points. Members are not permitted to merge their registered accounts or transfer Points between or among accounts.

In addition to earning Points for purchases, members can also earn Points for interactions with us. These include but are not limited to the following:

• Join Program: By joining the Program, a member will earn 100 Points. This can only be done once to receive this benefit.
• Sign-up to Receive our Emails: If a member goes to the Program dashboard on Honest.com when logged into their account, and signs up to subscribe to our emails, the member will earn 100 Points. Members who already had subscribed to receive our emails before the advent of the Program may go to the Program dashboard on Honest.com when logged into their account and enter their email to earn these points. This can only be done once to receive this benefit.
• Sign up to Receive our Messages: If a member goes to the Program dashboard on Honest.com when logged into their account, and signs up to receive text messages, the member will earn 100 Points. Members who already had subscribed to receive text messages before the advent of the Program may go to the Program dashboard on Honest.com when logged into their account and enter their phone number to earn these points. This can only be done once to receive this benefit. By subscribing, you agree to receive SMS messages and acknowledge that charges from your phone service may apply.
• Refer a Friend: If a member goes to the Program dashboard on Honest.com when logged into their account, the member can access a unique offer link that can be emailed to friends via our website. If a member’s friend(s) join the Program using the member’s offer link and makes an initial purchase of at least $40 in product value on Honest.com, the referring member will earn 100 Points. This 100 point benefit can only be received 3 times per month.
• Birthday Bonus: On the member’s birthday as listed on their registered account, the member will receive 50 Points each year on the day of their birthday. This can only be done once a year to receive this benefit.
• Instagram: If a member connects with Honest on Instagram, then the member can earn an additional 50 Points. This can only be done once to receive this benefit. Once connected, the member can earn 10 points up to 2X per month for using hashtags.
• Write a review: Each time a member writes a review of an Honest® product on Honest.com while logged into their account, the member will earn an additional 50 points. This can done up to four times a month.

From time to time Honest, in its sole discretion, may change, discontinue, or add interactions by which members can earn Points and the number of Points earned, with or without prior notification to members.

Members must be logged into their Honest.com account to receive eligible Points for their actions. Honest reserves the right to retrospectively credit Points for interactions where a member was not logged in, provided sufficient proof is provided.

Existing Honest.com account holders can start earning Points as soon as the Program is launched. New members will earn Points from the date they create a Honest.com account. No prior transactions or interactions will be eligible for Points. Please allow approximately one week from the date your order shipped for Points to be credited to your account. You may earn up to 2000 Points a month.

Expiration of Points

All Points earned by members are valid for 365 days from the date they are credited to your account and will expire at the end of this period on a rolling basis unless Honest explicitly states otherwise or required by law. Points are not transferrable, have no cash value, and cannot be exchanged for cash. Should you decide to quit the Program, delete your registered account or exercise a right to opt out under Honest’s Privacy Policy, you will no longer be able to participate in the Program and will lose all Points and associated benefits from the Program.

Program Tiers

The Program has four tiers: Natural Newbie, Eco Enthusiast, Conscious Champion and Honest Hero. Members can progress through these tiers and receive accompanying benefits by spending the minimum dollar amount necessary for each tier (the “Minimum Spend”) while logged in to the member’s registered account, as follows:

• Natural Newbie: Member spends $0-$99 within 365 days. Such members earn 1 point for every $1 spent. No purchase is required to be part of this tier.
• Eco Enthusiast: Member spends $100-$349 within 365 days. Such members earn 1.25 points for every $1 spent after $100. As an added benefit, members in this tier receive free standard shipping in the continental U.S. only (excluding P.O. Boxes).
• Conscious Champion: Member spends $350-$749 within 365 days. Such members earn 1.5 points for every $1 spent after $350. As an added benefit, members in this tier receive free standard shipping in the continental U.S. only (excluding P.O. Boxes). In addition, members will receive a one-time 300 point bonus upon reaching the Conscious Champion tier, which can be earned a maximum of once a year.
• Honest Hero: Member spends $750+ within 365 days. Such members earn 1.75 points for every $1 spent after $750. As an added benefit, members in this tier receive free standard shipping in the continental U.S. only (excluding P.O. Boxes). In addition, members will receive a one-time 400 point bonus upon reaching the Honest Hero tier, which can be earned a maximum of once a year.

Members who have an active Diapers+Wipes subscription or Build Your Own Bundle subscription will automatically be placed in the 2nd tier (Natural Newbie). Should the member cancel their subscription, they will then be placed into the tier that corresponds to their accrued spend at that time. To have an active Diapers+Wipes subscription or Build Your Own Bundle subscription the member’s account must have been charged for a subscription within the prior 35 days.

The Minimum Spend for each tier excludes dollars spent on tax and shipping. Members will be downgraded to a lower tier if the member has not satisfied the Minimum Spend required for the higher tier in the last 365 days. Members will be downgraded to a lower tier if the member returns an order or products and the Points earned from that order or products decreases the member’s dollar amount spent in the last 365 days below the Minimum Spend required for the higher tier.

All benefits are subject to change, discontinuance, limitations, and substitutions by Honest at its discretion and at any time without notice.

Redeeming Points for Account Credit

In order to redeem Points, a member must be logged into their Honest.com account. At checkout, a member’s available Points will be displayed and the member may elect to redeem Points. If a member elects to redeem Points, the applicable Points will be converted into account credit, which will expire one year from the date that the member redeems such Points for such account credit. The value of the account credit may be deducted from the total price of the Member’s purchase. Members may redeem Points for account credit as follows:

Points may not be converted to or exchanged for cash. Points that were redeemed for account credit may be credited back to the member’s account in the event that the member returns the merchandise that was purchased using such account credit.

Use of Account

Members are responsible for maintaining the confidentiality of their account and password, and are fully responsible for any and all activities that occur under their account or password or any other breach of security.

The Program is for members’ personal use only. Any commercial use is prohibited. The transfer, sale, or barter (or the attempted transfer, sale, or barter) of Points or corresponding benefits, and any misrepresentation of fact relating thereto, may result in cancellation of the member’s account and participation in the Program, including cancellation of any unused Points or benefits in Honest’s sole discretion.

Privacy and Consent to Marketing

The information you provide as a member of the Program will be managed by Honest as described in our Privacy Policy. By becoming a member of the Program, you consent to receive marketing communications from Honest. You may unsubscribe from marketing communications at any time. For information about how to do so, please visit our Privacy Policy. By unsubscribing from marketing communications, the unsubscribed Program member will no longer receive marketing communications related to the Program.

Financial Incentives

Honest’s Notice of Financial Incentive can be found here.

Termination, Expiration, Changes to the Program

You may cancel your Program membership at any time by logging into your Honest.com account, navigating to My Account, Loyalty Program, and selecting the option to opt-out. We may cancel your Program membership at any time in our reasonable discretion, including, but not limited to, if we determine that you (a) are ineligible, (b) have not used your account for an extended period of time, (c) violated any term or condition of the Program or its Terms, or Honest’s Website’s Terms of Service or any applicable law or regulation, or (d) engaged in any deception, forgery, fraud, or committed any other abuse of the Program. We may revoke some or all of your Points or benefits if we determine that you received them in error, due to fraud or deception, or in any manner not authorized.

If you or Honest cancels your membership, you will lose your accumulated Points. If you cancel your membership, you may rejoin the Program. When re-joining the Program, previously earned points will not carry over to your new membership.

In all matters relating to the administration of the Program, the decisions of Honest will be final. Honest reserves the right to change or cancel any aspect of the Program at any time. If we change these Terms, we will give you notice by posting the revised Terms here. The changes will take effect on the “Last Updated” date shown in the Terms. By continuing to participate in the Program, you are agreeing to the revised Terms.

TERMS OF USE AGREEMENT

These Terms are in addition to our Terms of Service and shall be read together as one and the same instrument; provided, that if there is a conflict between any terms set forth in these Terms and Terms of Services, these Terms and Conditions will govern. For the avoidance of doubt, in the event of any action, proceeding or other dispute arising from or relating to these Terms, such dispute shall be settled in accordance with the provisions and procedures set forth in our Terms of Service. THE LIMITATION OF LIABILITY, CLASS ACTION WAIVER, AND ARBITRATION PROVISIONS DETAILED IN THE TERMS OF SERVICE GOVERN THESE TERMS.

Privacy.

The information we collect is used in accordance with these terms and as is outlined in our Privacy Policy, located here.

ADDITIONAL TERMS

Points may be subject to federal, state, or other taxes and such taxes are the sole responsibility of the respective member.

The Program is for the United States only. The laws of the State of California apply to the Program and these Terms without regard to any conflict of law rules that may require the application of the laws of another jurisdiction. If in any particular state the Program has to apply for any special license, bonding, permit or other governmental regulatory approval, the Program will be void in that particular state.

Participation in the Program is void if prohibited by law in the jurisdiction in which the prospective member resides.

QUESTIONS?

If you have any questions about the Program, please contact Honest Support at 1.888.862.8818 Monday – Friday 7:00 am – 3:00 pm PST (PST).

PLEASE MAINTAIN A COPY OF THESE TERMS FOR YOU RECORDS AND PLEASE CHECK HERE FREQUENTLY FOR ANY CHANGES TO THESE TERMS.

California Notice of Financial Incentive

From time to time, The Honest Company, Inc. (“Honest”, “we”, “us”) may offer a variety of financial incentives, discounts, or other programs such as our loyalty program in which we receive your personal information.

Material Terms of Incentive

Through a variety of discount, loyalty, and financial incentive programs, we provide you with price discounts, services, and other financial incentives in exchange for your personal information, such as your name, email address, telephone number, purchase history, and other pieces of personal information disclosed at the point of collection. We may use the information that you provide through these financial incentive programs to carry out the program offer, including out loyalty program, and for other internal purposes.

How the Incentive Is Reasonably Related to the Personal Information Provided

Our financial incentive programs are, from time to time, based on you providing certain pieces of your personal information. We value your personal information in relation to the financial incentive being offered based upon our reasonable but sole determination of the estimated value of the personal information you provide when you sign up for our program, taking into account, without limitation, estimates regarding the anticipated revenue generated from such information, the anticipated expenses which might be incurred in the collection, storage, and use of such information in the operation of our business, and other relevant factors related to the estimated value of such information to our business, as permitted under applicable law.

Opt-In

By providing your personal information when signing-up for one of our programs, you are affirmatively opting-in to our financial incentive program. If you wish to opt-out of the program, do not submit the personal information and do not sign-up for our incentive programs. You may also contact us below.

Right to Withdraw

If you wish to withdraw from our financial incentive programs, you may submit such a request by sending an e-mail to support@honest.com and we will use commercially reasonable efforts to honor your request.

If you would like information about how personal information is managed, please review our privacy policy.