A Message from The Honest Company

A Message from The Honest Company

Labeling updates are common in the marketplace from time to time and as part of our ongoing commitment to transparency, we wanted to update you on a transition we recently made on our packaging.

The Honest Company recently made a label change to our Dish Soap bottles to eliminate a small inconsistency between physical fill volume and labeled fill volume.

As soon as we became aware of this matter, we immediately took the following steps:

  1. We asked our direct retailers and distributors to remove ALL units of Dish Soap that were on shelves, in warehouses and on their e-commerce platforms. 
  2. We revised the label on all Dish Soap bottles.
  3. We sent out replacement inventory to our retail partners and ensured that all inventory sold on honest.com was correctly labeled.

Transparency and customer satisfaction are of the utmost importance in everything we do and our products are always covered by our Honest Satisfaction Guarantee.

We’re also making other changes and improvements to our cleaning products that we think you’ll be excited about.

We’ve spent the last few years listening to YOU, our customers, and what you are looking for in your cleaning products.

We are pleased to announce that we’re launching a new, breakthrough cleaning line this Fall, including dish care, laundry and household cleaners. These new products will utilize an advanced, sugar-based surfactant technology to further improve their effectiveness. In addition to the benefits you can see, you will also enjoy an amazing range of custom-crafted new scents that are made without synthetic fragrances or dyes — and we’ve got fragrance-free options, too. We can’t wait for you to try them.

Our internal R&D team works every day to innovate across our entire product line while adhering to The Honest Company’s uncompromising safety standards.

We remain committed to our mission of helping people live happy, healthy lives and providing products that you and your family can trust.

We aim to provide you with the most honest and credible information possible. This article was reviewed for accuracy by The Honest Team and was written based on trusted sources that are linked at the bottom of the article.